Customer care portal
A secure place to manage your clinic requests
Create a patient account to request appointments, keep your profile current and upload referral documents into private storage.
New here? Create account or .
Secure access
What you can do
Request appointments linked to your patient profile.
Upload referrals, reports and medical aid documents privately.
Keep contact, emergency and medical aid details ready for the clinic team.
1
Protected sign in
Patient portal access requires an authenticated account and a patient role.
2
Private documents
Uploads are stored outside the public web folder and downloaded only after access checks.
3
Linked requests
Portal appointment requests are tied to your patient profile for safer access control.
Security
Designed for sensitive health data
The portal uses CSRF protection, encrypted sessions, private file storage, signed download links, role checks and patient-owned records.
Staff admin accounts are separate from patient portal accounts.Uploaded medical documents are not exposed through public storage links.Clinic team still confirms appointments before they are final.
New patient?
Start with an account
Use your own email address and a strong password. Keep your login private and sign out on shared devices.
Create patient account